Global Network for Advanced Management

School Name: IE Business School
Authors: Ángel Díaz, Stephan Pahls, Juan Pons
Topics: Lean Manufacturing, Just In Time, Eyecare, NGO, Aravind, Lean Practices, Health Services, Non-profit Company, Ophthalmology
Abstract: The multimedia case studies Lean Practices in the service industry. Specifically, in an eye care organization.

Through interactive graphs, videos and the help of a process simulation the comprehension of certain concepts such as process capacity or system variability is much easier.

It is a good tool to help understand how a Lean system works in a a service industry such as a health organization.
Length: 90 mins.
Case Number: DO1-136-M / DO1-136-I-M
Teaching Note Availability: No