Global Network for Advanced Management

Authors: Michael Useem, Rodrigo Jordan, Matko Koljatic
Abstract: Catastrophic events, such as earthquakes, financial storms or mine collapses, can be divided into three phases, each calling for distinct forms of preparation or response. In this article, the authors look at the collapse of a mine in Chile in 2010 and the successful rescue of the trapped miners 69 days later to draw leadership lessons for decision making during a crisis.
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